Kayako 2.2.4

Kayako – Freeware – iOS
out of 19 votes

Note: This app is not intended for Kayako Classic customers; please consider exploring our alternate application.

Customer relationships are multi-faceted - there's more to it than just addressing tickets. Just as customer service extends beyond conventional office confines, the Kayako iOS app seamlessly integrates into your dynamic schedule, allowing you to deliver exceptional customer experiences from any corner of the globe.

Key features of the Kayako iOS app include:

Effortlessly switch between various case views
Create new cases and respond to existing ones with just a few taps
Enhance customer insights by adding notes
Attach files to enrich your communication

All of this convenience within arm's reach.

Having Kayako at your fingertips empowers you to step away from the conventional office environment and ensure your customers receive prompt attention and unwavering support.

Overview

Kayako is a Freeware software in the category Business developed by Kayako.

The latest version of Kayako is 2.2.4, released on 04/21/2024. It was initially added to our database on 04/21/2024.

Kayako runs on the following operating systems: iOS.

Users of Kayako gave it a rating of 1 out of 5 stars.

Pros

User-friendly interface makes it easy for customer support agents to navigate and use the software efficiently.
Offers a wide range of features such as live chat, email ticketing, and social media integration for seamless customer support.
Robust reporting and analytics tools help organizations track performance metrics and make data-driven decisions.
Customization options allow businesses to tailor the platform to their specific needs and branding requirements.
Responsive customer support team that provides timely assistance and resolves issues effectively.

Cons

Can be quite expensive for small businesses or startups with limited budgets.
Some users have reported occasional bugs and glitches that may disrupt workflow.
May require some training for new users to fully utilize all the features and functionalities of the software.
Integration with third-party apps or plugins may be limited, restricting the software's compatibility with other systems.

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